Check the Faktur Pajak

For Indonesian invoices, compare the Faktur Pajak with the invoice and clear any mismatch.

A Faktur Pajak is the Indonesian tax invoice. Neoflo checks it against the commercial invoice before matching. This step appears only for Indonesian invoices.

Before you begin

• The invoice’s Status is Faktur Pajak.
• The Faktur Pajak is attached to the Freshdesk ticket.

A finished Faktur Pajak check. The Faktur Pajak leaves out "PT" from both names, so both rows were acknowledged.

1FP Preview

2Status banner

3FP No.

4Faktur Pajak and Invoice values

5Acknowledged check mark

6Next

Check the Faktur Pajak

1. Check that the document under FP Preview is the Faktur Pajak for this invoice.

   If it’s the wrong document, select Reattach and choose the right one.

2. Check FP No., the Faktur Pajak number, and correct it if needed. It's required.
3. Compare the four rows. Each shows the value on the Faktur Pajak and the value on the Invoice.

   • Vendor Name
   • Customer Name
   • Taxable Amount (DPP)
   • GST/VAT Amount (PPN)
4. For each mismatched row where both documents describe the same thing, select the check mark beside the Faktur Pajak value to acknowledge it.

   The check mark turns green. Acknowledge each row separately. If you’re not sure a row qualifies, read When to acknowledge a mismatch below first.

5. Select Next.

What happens next

The banner reads This validation has been approved. The invoice goes to Matching. See Match a 51 or 53 series invoice for 51 and 53, or Match a 52 or 54 series invoice for 52 and 54.

When to acknowledge a mismatch

Acknowledge a row only when both documents describe the same thing. The most common case is a company name written two ways. A Faktur Pajak often leaves out the “PT” that the invoice includes, as with SECOM INDONESIA and PT. SECOM INDONESIA above. Numbers that differ only in format, such as 3300000 and 3300000.00, already count as a match.

If the vendor, customer or amounts differ, don’t acknowledge the row. Ask the vendor for a corrected Faktur Pajak, or reject the invoice. See Reject or resend an invoice.

If the invoice needs no Faktur Pajak, select Ack FP not Required. That clears the check.

Your acknowledgments on this screen are remembered too. They appear on the Memory page, under Faktur Pajak. See How Neoflo learns from your corrections.

If something goes wrong

What you see	What to do
Mismatch detected. Please review the FP document.	One or more rows differ. Work through step 4.
The Faktur Pajak is missing	Neoflo stops the invoice. Ask the requester or vendor to attach the Faktur Pajak to the ticket. Vendors exempt from Faktur Pajak are on a list the Neoflo team keeps.