How Neoflo learns from your corrections

How acknowledging a correction teaches Neoflo, how to read what it has learned, and how to undo it.

When Neoflo flags a value and you acknowledge it, Neoflo records the correction. Acknowledge the same correction three times, and Neoflo applies it on its own from then on. You stop seeing that flag.

How a correction is learned

For example, invoices from one vendor read Harbor Supplies Pte Ltd, and its PO reads Harbor Supplies Private Limited. Each time you acknowledge that match, the streak grows by one.

Acknowledgment	Streak	Status	What you see next time
First	1x	Learning	The flag, as before.
Second	2x	Learning	The flag, as before.
Third	3x	Auto-applying	No flag. Neoflo applies the match itself.

Neoflo learns corrections to fields such as company and vendor names, and the acknowledgments you make on the Faktur Pajak check. It never learns values that are new on every invoice, such as the invoice number, invoice date or PO number.

Acknowledge only what’s really the same. Three careless acknowledgments teach Neoflo a wrong match, and it then applies that match without asking. If that happens, the memory needs deleting. The steps are below.

Read the Memory page

Select the brain icon in the left rail to open Memory. It has two sections: Field Corrections, and Faktur Pajak for acknowledgments on Indonesian invoices.

The Memory page, with 52 memories. Most are still Learning.

1Field Corrections, with the number of memories

2Details

3Streak

4Status

5Delete

Column	What it shows
Field	The field the correction applies to, such as vendor_name, customer_name or customer_legal_entity.
Details	The value as read, an arrow, and the value it maps to.
Streak	How many times in a row the correction has been acknowledged.
Status	Learning until the streak reaches three, then Auto-applying.
Actions	The trash icon deletes the memory. Only admins can use it.

Delete a memory

Only Org Admins and Workspace Admins can delete a memory. If you’re an AP Agent, ask your AP lead.

1. On Memory, find the row.
2. Select the trash icon in its Actions column.

The field goes back to manual review. The next invoice with that value is flagged again, and a new streak starts if you acknowledge it.

Check your understanding

1. How many acknowledgments does it take before Neoflo applies a correction on its own?

Three. The status changes from Learning to Auto-applying.

2. You notice Neoflo is matching two different vendors. What do you do?

Get that memory deleted on the Memory page. An admin deletes it, so an AP Agent asks their AP lead. The field goes back to manual review.